Nork Clinic

63 Nork Way, Banstead, Surrey, England, SM7 1HL 43 reviews

Reviews

Recommend
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30th November 2021


My husband Robert EVANS b.01/09/1941 has fairly advanced Parkinsons. The support from the reception staff and Doctors have been a lifeline for me. I am always able to see a Dr when necessary and their kindness and consideration is quite humbling when they are so busy. In particular the reception staff are a pleasure to speak to and always make time to solve a problem if they can. We are so lucky to have you looking after us. Kate EVANS

Suggested improvements
I have not found any area in the Clinic which needs improvement. You are doing a great job in very difficult circumstances.

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8th November 2021


My 5:30pm appointment today was confirmed in writing by the Clinic earlier today but, when I turned up, I was told that there had been a mistake with someone else of the same name. In truth, the clinic does NOT have anyone else with even a vaguely similar name. They have really messed up and can only re- arrange for 7 days time. I have no confidence that they will keep that appointment either. What a chaotic mess!

Suggested improvements
Arranging of my appointment.

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20th May 2021


Previously I have found it very difficult to get an appointment but using the online service has been useful. Dr Sarang has been very supportive with my recent condition, he listens, explains things throughly and is very caring. I'm so geatful for his help!

Suggested improvements
The online service is only open during the practice opening hrs, it would be useful if we can use the online portal at any time of day.

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Rating not given.
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Written by a patient
1st December 2017


After having a Doctor for many years that greeted you with pen in hand ready to write a prescription to get you out as soon as possible I very much appreciate the care and consideration given by the doctors and staff at this practice. I really don't mind being made to wait over my appointment time. To me this shows that the doctor is listening and taking the time to understand the patients problems. I have never encountered any rudeness or not being listened to by the doctors. Overall I think this is a fantastic practice and I think we are very lucky to have such nice doctors. I usually see Dr Sarang who is an excellent doctor.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
8th November 2017


Is such a disgrace for a surgery, always had to wait over an hour for appointment, reception do not care and doctors don't care about time and patients situation. Will change the surgery ASAP as this has been the case for last few years and is keep getting worse. Disgrace. They should shut down ASAP.

Recommend
Involvement
Cleanliness
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Resources

Short link to review Nork Clinic: http://iwgc.net/ecc4i