Newpark Surgery

Talbot Green, Pontyclun, M Glam, Wales, CF72 8AJ
2 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
24th June 2021


Rude and unhelpful receptionist Unprofessional practice manager

Suggested improvements
Customer service training for receptionist New practice manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
24th June 2021


Receptionist are so unhelpful, some very rude, they don’t even try to listen , Practice manager don’t deal with complaints in a proper manner and try to sweep it under the carpet. Some of the doctors are so in rush to get you out of the room.

Suggested improvements
Focus on how to deal with patients, Be more understanding New practice manager

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Newpark Surgery: http://iwgc.net/eb8op