Newpark Surgery

Talbot Green, Pontyclun, M Glam, Wales, CF72 8AJ
1 2 3 4 5 2 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing reviews for the last 12 months, Show all reviews
 
1 2 3 4 5
24th June 2021


Rude and unhelpful receptionist Unprofessional practice manager


Customer service training for receptionist New practice manager

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
1 2 3 4 5
24th June 2021


Receptionist are so unhelpful, some very rude, they don’t even try to listen , Practice manager don’t deal with complaints in a proper manner and try to sweep it under the carpet. Some of the doctors are so in rush to get you out of the room.


Focus on how to deal with patients, Be more understanding New practice manager

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Newpark Surgery: http://iwgc.net/eb8op