Newbyres Medical Group
Gorebridge Health Centre, 15 Hunterfield Road, Gorebridge, Midlothian Scotland, EH23 4TP
9
reviews
Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
Newbyres Medical Group
2018-05-28
Person
3
5
0
Written by a patient
Written by a patient 28th May 2018
Once you get an appointment the care given by this practice is excellent.
Getting an appointment is next to impossible, the phones are always engaged or not answered. Have tried over 50 times to get a phone answered in the past.
Gorebridge has quadrupled in size over the last 10 years, but the number of GP'S has reduced. Why has there not been another surgery built to accommodate the ever increasing population of what was once a pleasant little town!!
Newbyres Medical Group
2018-03-29
Person
3
5
0
Written by a patient
Written by a patient 29th March 2018
The doctors at this surgery are excellent if you can get an appointment. Appointments with a particular doctor is practically impossible which obviously does not help with ongoing conditions. This is not the surgery or doctors fault - gorebridge has trebled in size in recent years - unfortunately doctors have’t
Newbyres Medical Group
2017-11-28
Person
1
5
0
Written by a patient
Written by a patient 28th November 2017
You have to phone in the morning for a appointment thats if you can ever get them on the phone i tried 75 times in one day and when i did get them there was no appointment left its an absolute joke of a surgery
Newbyres Medical Group
2017-11-14
Person
4
5
0
Written by a patient
Written by a patient 14th November 2017
People forget its the goverment who have done this to the nhs and not the staff or doctors at this centre.
Newbyres Medical Group
2017-07-13
Person
1
5
0
Written by a patient
Written by a patient 13th July 2017
NEW BYRES MEDICAL GROUP
APPOINTMENTS
Unfortunately far too many people have recently been falling ill without planning and without notice. They then expect to see a Doctor within a few days! This is not satisfactory. Patients are expected to plan their illness well ahead and book appointments. (We are now accepting bookings for flu in December.) Another problem is that when booking emergency appointments many people do not seem to know if it is an emergency or not ! It’s not our job to decide what is wrong with you. (though the receptionist may offer to help , some of them are completely competent in MsWord and Excel ) )
A few older patients may well remember when you could become ill in the morning , walk into the surgery in the evening and get attention. Well, need we remind you that this is not 1953. Things have moved on.
Resources
Short link to review Newbyres Medical Group: http://iwgc.net/eb6je