Newbold Verdon Medical Practice

St George's Close, Newbold Verdon, Leicester, England, LE9 9PZ Also known as: Market Bosworth Surgery 49 reviews

Reviews

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Written by a patient
1st August 2016


I have been a regular patient here for the last five years. I have always found the girls at reception very helpful, polite and cheerful. The Nurses are brilliant, they give the time to care for me and with a smile. I have never had a bad experience with the Doctors, in fact one of them saved my life. He knew what was wrong instantly and had me rushed to hospital. I am very grateful to this practice for taking care of me, either chasing notes from the hospital, adjusting my medication, blood tests when required and ensuring I have what I need. I must admit that you cant always get an appointment when you call, this is happening at all practices and shouldn't be seen as a failure. I have never had to wait too long before I can manage to get in later in the day.

Recommend
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Written by a patient
2nd June 2016


I have always gone here, and particularly find the Nurse's exceptional, they always listen are helpful and everything is quick, easy and thorough. However, the doctors are not always, the wait can be ridiculous (1hr 15 today) first thing in the morning and then they rush because they want to catch up - don't spend 45 minutes with one patient and 2 minutes with another. I had a particularly horrendous experience when I had an abscess under a tooth, and I had to beg for stronger painkillers after not sleeping for 3 days. Also worth noting as with other reviews that certain receptionists are very unhelpful and rude, but not all, some are completely pleasant and a delight to speak to.

Recommend
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Staff
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Written by a patient
22nd March 2016


Some receptionists are more helpful than others,and I wish they would fix the entrance door,it bangs to every time someone uses it.

Recommend
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Staff
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Written by a patient
10th February 2016


Myself and my family have been patients at this practice since moving here from Yeovil, Somerset in 1997, we have never had cause for complaint, in fact the opposite is true, the reception staff are mostly kind and courteous, Barbara and Debbie especially do their very bet to fit you in, obviously this is not always possible, it's understandable that this busy practice does its absolute best to fit you in on the day, if you call in the morning and they're full more often than not if you call again after lunch you will be seen on the day. I have heard these ladies getting verbal abuse at times and would have intervened, but there was no reasoning with the young lady in question, and I felt I may well have inflamed the situation, but there was no need, the receptionist handled it with the utmost respect to the patient, but this sort f behaviour seems commonplace these days, people should maybe stop for a minute and think these ladies are just trying to do their best for you, sometimes under very difficult situations and deserve RESPECT. I myself see Dr Spaul on a regular basis and I must say she has helped me through some really difficult times, but has always explained everything to me in a way I understand, I suffer with pain and have been referred to Pain Management at the General Hospital where again I have been treated really well. Indeed I have only praise for Dr Spaul and everyone at the practice, we are all too quick off the mark to complain when things go wrong and far too quick to lay the blame, but really not quick enough to give praise when it's due, we seem to live in times where common courteousy has taken a " back seat " as such. All I can say now is thank God for our truly amazing NHS where would we be without it !

Recommend
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Written by a patient
9th February 2016


We moved here 18 years ago, I have never had a problem at the surgery, Debbie and Barbara have always gone out of their way to help with any concerns, and from what I can gather treat EVERY patient with the utmost care and respect. My health has deteriorated over the past 2 years both Dr Spaul and Dr King have ensured I have received top quality care, I have been referred on to Consultants mainly at Leicester General Hospital, and again the dare has been outstanding, we are all so quick to criticise when things go wrong but not quick enough to praise when praise is due. I would like to thank everyone at Newbold Surgery, you all do a fantastic job.

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Resources

Short link to review Newbold Verdon Medical Practice: http://iwgc.net/ecaxe