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Newbold Verdon Medical Practice
2020-02-02
Person
1
5
0
Written by a patient
Written by a patient 2nd February 2020
This medical practise is a total waste of my tax payers money - the receptionists are obtuse & very unprofessional & have been heard to be discussing patients welfare whilst people are sitting in the waiting room. You cannot get an appointment without first having to discuss your problem with a non medical receptionist first - it is then up to the receptionist to decide if you are "eligible" to se a Dr or not ???? The online service for booking an appointment has never shown me any appointments being available even in the 6 week window that is available to chose from - how can this be so ? when you cannot book appointments in advance by telephoning the surgery direct & when you do there are only appointments for " emergencies " ?? A total disregard for patient care & well being with only 2 of the Dr's working at the practise showing any care & compassion - if you can ever get in to see them !! If you can avoid this place & book with another surgery.
18th February 2020
Response from Newbold Verdon Medical Practice
We are sorry you have had problems when visiting the Practice - we would be grateful if you would contact Rebecca Bowler, the Practice Manager, on 01455 822171 to discuss the matter further.