Newbold Verdon Medical Practice

Receptionists are a little too 'lovey', I just want someone to be efficient and courteous on the other end of the phone or behind the counter. It seems to me that this practice has too few appointments for the number of patients it serves. Same old.

I was given an emergency appointment and within two hours I had been to Glenfield for an xray. All necessary paperwork was sorted by the time I arrived there. Amazing services. Thankyou

I have nothing but praise for all the staff at Newbold and Market Bosworth surgeries .Sometimes sitting in a waiting room and listening to how people talk to the Reception staff makes my blood boil!There are only so many hours in a day and so many appointments-they cannot'magic'them from thin air!If on occasion I have had to have an emergency appointment I make sure I thank the reception staff on the way out.If you speak and treat people nicely -it will be reciprocated .

Very rude and abrupt receptionist. Who are they to be judge and jury, To whether you see a Doctor.

I have sat in the waiting room listening to a very irritating and unprofessional mature receptionist who ought to know better. Using speech such as, bless you and using the words, me darlin & love to patients is not what you want to hear repeatedly! The other receptionist and the young blonde Pharmacist were both pleasant and proffessional in their attitude.