New Medical Centre

New Medical Centre 2021-11-24 Person 2 5 0

Since Doctor Ola has left the surgery I feel like it’s not the same surgery anymore. I feel like I’m floating between several clinicians now and nobody really knows my complex health issues anymore. It was difficult enough getting an appointment before covid but now it’s like having health care from a distance. It’s really disappointing and am thinking of finding a Doctor who can take proper care of me. Feeling very sad.

Sort the appointment booking out! We don’t want to phone up on the morning and try to get an appointment! I wanted to see Dr Edison, but apparently she only see’s her own patients? Why is this? Doesn’t seem right.

New Medical Centre 2021-08-30 Person 5 5 0

Myself and my daughter have been supported by everyone at the practice. We recently had to deal with a situation that required professional support which was forthcoming. The Practice Manager has been extremely helpful along with the clinician and the kindness of our lovely doctor.

The surgery has improved 100% since the appointment of a new Practice Manager and there is nothing that could realistically be done better.

New Medical Centre 2019-06-27 Person 4 5 0

I am a 76 year old man and a patient of Dr Edison, she is a lovely, very professional, caring, highly competent doctor whose knowledge, skill and tenacity in monitoring my health resulted in a diagnosis of prostate cancer during 2018. I am now battling the after affects of radiotherapy and in receiving so much help from this amazing lady I feel I have a realistic chance surviving many years. Dr Edison has almost certainly extended my life. I am unable to thank her enough. Prof Barry Stevens

New Medical Centre 2018-11-08 Person 4 5 0

My GP is Dr Eddison, she is fantastic always takes her time to listen. You never feel rushed with her, and if I leave a message she always calls back. The surgery is a little dated but I'd rather a dated surgery and good GP then the other way round.

New Medical Centre 2015-04-07 Person 3 5 0

The surgery needs a total overhaul, it is old and tired looking. The appointment system needs a total overhaul as well, it is so slow to get in contact with anyone and the staff seem like they have problems as I get cut off sometimes. There needs to be more staff to take calls. I can be on the phone waiting for an answer for a good 20 minutes! It's not acceptable.