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New Hayesbank Surgery
2018-10-15
Person
2
5
0
Written by a patient
Written by a patient 15th October 2018
Can't believe how hard to get an appointment. Also some of the receptionist are so rude its unbelievable. There is no need for that. Every single time when I call I end up being upset because of them.
Nurses and doctors are great once you get to see them but I would have a think about replacing some of these rude ladies. They are the voice and the face of the surgery. They should be helpful and not making decisions agaonst our need.
I requested a call back from a doctor and instead of that I've had a call from a nurse who couldn't answer my questions and told me that I need to speak to a doctor so they will call me back later. Im wasting my whole day with waiting just because the receptionist couldn't do her job.....