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Written by a patient
28th June 2020


I reported a problem with my hearing to the Out of Hours service. Was given antibiotics. After being given three lots of antibiotics and no appointment, I was referred to another surgery which is closed due to the pandemic. Why not the local hospital? It's now been 50 days and my hearing problem still hasn't been examined. I wrote a letter of complaint to the practice manager. It's been 2 weeks and not even got an acknowlegdement.

Recommend
Involvement
Cleanliness
Staff
Appointment