Nene Valley Medical Practice

Nene Valley Medical Pract, Clayton, Orton Goldhay, Peterborough, PE2 5GP
1 review

Reviews

Recommend
Involvement
Cleanliness
Staff
 
Written by a patient
9th December 2019


I registered to this surgery for over 9 years. Every year it becomes worst and worst. Forget the new appointment system, is a joke but you can pass that, if you are need something urgent. The last 3 times I have visited I seen 3 different doctors. The prognosis is always the same. Take pain killers. Nothing else. They have refused to give an appointment to my partner, that belongs to the same surgery, until they called me for my appointment and I complained to the doctor. My partner had terrible pains from a car accident the day before. So the doctor advised her to take pain killers and stay at home. When we both visited we got with the advise of pain killers. I multiple times visit them about bad hip pains I get for over a year after the same car accident. They first offered me physio, that I was already getting from my insurance. Then they offered me an injection. I follow their advise. But after the time of 6 weeks the pain did not get better. I visited again. The doctor said to get another injection. I told them that because I got already one injection and it did not improved anything why they dont sent me for a scan to find out what is the cause of the pain first instead of just pumping injections in me without knowing what the cause of the pain is. They refuse to sent me for scan. They asked me to get a report from the physio I was visiting from my insurance with a report of the treatment. I told him that they are private and I did not know if they would sent them a report. I asked for the report from the physio but they never answered me or give me/forward to the doctor any report. So the doctor told me that without this report he can not treat me anymore. So virtually refused to treat me. Next 2 visits for different issues, abdominal pains, check for hernia, both times I was sent home with pain killers. I dont have any trust at surgery doctors anymore. The job is business for them, they want to be paid by NHS the visit but they dont want to treat anybody or refer them for specialist or further checks. The only time you can get any treatment is on A&E. Peterborough hospital are the only ones I have received service, but most important find doctors with skills that you can trust. As for Nene Valey, I would not trust them to treat my pet (if I had one). The doctors there never look you at the eyes when you describe your symptoms, they only look at their PC where they use google. That is my observation. Also they never give you time to explain anything, you always feel that they can not wait until they kick you out of the room. Even the nurses I have visited confirmed this before as I asked them about referral and she said, I agree with you but the doctor would never authorise. And when she asked, he did not. You can say why leave this review and dont change the doctors.... because all surgeries are the same.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
 

{{category}} working at Nene Valley Medical Practice ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Nene Valley Medical Practice: http://iwgc.net/ejfny