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Neath Hill Health Centre
2018-12-13
Person
1
5
0
Written by a patient
Written by a patient 13th December 2018
I tried to order repeat prescription by online service on Monday the 10th December at 7.50-8am but the web site was not found, unable to order my prescription. I visited the surgery at 8,30am and receptionist was helpful. I posted my request in the box. I checked that I added my new medication started last month was not on the record so I wrote it and circled.the receptionist reassured me it's OK.
When I picked up medication on Thursday evening from local chemist and opened at home. There is only one medication, the additional medication was not included.
I was very disappointed the service, I re-order second medication via online service but it would be ready after run out my current medication.....