Morris House Group Practice

239 Lordship Lane, Tottenham, London, N/a, N17 6AA 8 reviews

Reviews

Recommend
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3rd June 2023


The practice suffers from poor management. GPs do not stay up to date on medical issues. The team are friendly but overworked. Its an all-male senior team and very arrogant as a consequence. Unable to listen to patients.

Suggested improvements
More female Doctors on the senior team please. Or GPs who take people seriously and don't dismiss them with somatic issues.

Experience
Involvement
Cleanliness
Staff
Appointment
 
16th July 2021


Holding in the telephone queue for over 40 minutes and e-consult on website not working. Constantly being advised that they have no appointments and to call back after 4.30pm only to be holding on the phone for up to 50 minutes. Better to call 111 you will get a better response.

Suggested improvements
Make it easier for patients to contact the surgery and actually get an appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th January 2021


I have just been to the surgery for my Covid 19 vaccination and was impressed by the professional way it was conducted..all staff were friendly, polite and confident in what they were doing. Chairs and surfaces were disinfected after every use and I felt happy and confident to be in their care..Bravo

Suggested improvements
I think my experience today went perfectly so cannot think of any way it could have been improved.

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Involvement
Cleanliness
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Written by a patient
7th November 2019


The quality of care I have received from the GPs is excellent. I have been a patient for 2 years and I have no intention of leaving the practice. With the exception of one doctor who I believe is younger and less experienced, I would recommend any of the other other doctors I have seen.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
2nd February 2015


The Doctors and health staff are excellent; It is the Practice Manager who should be made answerable for the telephone appointment system which is and has been unfit for purpose for years

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Morris House Group Practice: http://iwgc.net/ejgtq