Middleton Medical Centre

I have been looked after by Dr Beaumont and Nurse Alison recently. The care and friendliness couldn’t have been better. You all do a brilliant job. Thank you. X

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They are not consistent with their prescription policy making it inconvenient for users. First time we went for prescription we were sent back saying doctor will call us up for it. The doctor then called and sorted my medication prescription over the phone. Last week I requested medications over the phone which i did not receive as a repeat prescription. I just received one medication of the ordered. So the pharmacist requested yesterday. Today i just called to check if they received the order and if i could get the medicine quicker as i am running out of it. The receptionist what so ever was not ready to listen and expected me to come over to the surgery just to discuss this. Having a premature baby on oxygen and going over to the surgery just for this is real inconvenience. What can be dealt over the phone should be dealt over the phone.

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I have had good care. Some doctors are exceptional. Front of house staff can be difficult particularly Fiona.

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