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Meridian Surgery
2018-11-05
Person
1
5
0
Written by a patient
Written by a patient 5th November 2018
This surgery is a joke, you can't book an afternoon appointment, you have to ring back and when you do you can't get an appointment, this has happened to me twice last week and again today.
They don't think about some patients care especially when your 21 weeks pregnant and been requested to see the doctor due to on going complications
If I could change surgeries I would but it's the online in peacehaven, will be a lot worse when the new houses are built.
13th November 2018
Response from Meridian Surgery
Sorry to hear that you were unable to book an appointment. Our appointments are divided into three types, prebookable - they open 2 weeks ahead - they usually get booked quickly, book on the day - which you can book from 8:30 in the morning, and afternoon only which you can book from 2:30 on the day. It may not seem ideal but we have to think about everyone. If we don't keep some appointments for the afternoon we will not be able to see patients who suddenly become unwell. All of those 3 types of appointments can also be booked online. Unfortunately the lack of appointments and clinical staff is a nationwide problem. Please contact our patient services manager to discuss this further, as I am concerned that you were turned away at 21 weeks of pregnancy and feeling unwell, this is not something we would do even if there were no appointments left. Best wishes Dr Irma Murjikneli