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Written by a patient
17th November 2020


Simply shocking. Cant get through on the phone. Surely the merger with Rowe Avenue should have been better managed and risk assessed. Keep getting an answer phone message saying call back tomorrow, you call back "tomorrow" and its the same message! What is being dome I wonder to remedy the situation and quickly? Re open Rowe Avenue and reverse the merger this is not working for anyone!

Suggested improvements
Re open Rowe Avenue

Experience
Involvement
Cleanliness
Staff
Appointment