Merchiston Surgery

Highworth Road, Swindon, England, SN3 4BF
10 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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18th August 2022


All my appointments were made for me by Nurse Christine White every time I saw her. I am thankful for this as initially it proved very difficult to get an appointment via telephone. I would also like to add the emergency care I received from Nurse Christine White was 5* also the aftercare from my emergency surgery was outstanding. Very thankful

Suggested improvements
It would be great to be able to book appointments online or via telephone not necessary for the same day.

Experience
Involvement
Cleanliness
Staff
Appointment
 
2nd June 2021


I have phone every day for 30 days for an appointment every time I ring same answer ring back in the morning, So I went to surgery had to talk to an intercoms about what was wrong with me with 5 men at the back of me listening disgusting. Now surgery is open still waiting for a doctor's appointment, am I just unlucky just phoned again same thing ring in the morning

Suggested improvements
Just go back to how it was

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
18th February 2020


New to this area, so merchiston surgery is in a convenient location, however been twice in 7 months and dreadfully disappointed with the GP’s on both occasions. I will be looking for a different surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
13th February 2019


Excellent care by Dr Ian Turner in my daughter's care, I can't thank him enough and feel at last she has a excellent Doctor who will help her get better however long it takes. He listens to her and treats her like the woman she is and not a child. Also he helps me as her Mum and to the other people who are involved in getting Gem well again and chaired a excellent meeting with them all, making sure my daughter felt in control about her pain and listen to her ideas. Thank you

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
29th January 2019


Merchiston surgery provided 5 star care for my teenage son yesterday and I cannot thank you enough Dr Daley-morris treated my son and his attention to detail was outstanding also the support received from the out standing Dr Turner for his supporting roll and the reception team for getting him a swift same day appointing and still supporting us today cannot thank you all enough.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Merchiston Surgery: http://iwgc.net/ecc6l