Meddygfa Canna Surgery

27 Wyndham Cresent, Canton, Cardiff, Wales, CF11 9EE
7 reviews

Reviews

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12th January 2024


Dechreuodd fel meddygfa dwyieithog gyda’r rhan fwyaf o’r meddygon yn rhugl neu’n ddysgwyr da iawn. Ar ben hynny, roedden nhw’n ddoctoriaid cydwybodol cydymdeimlol a chymwynasgar. Yn anffodus dros y blynyddoedd diwethaf mae’r rhain wedi ymddeol. Yn anffodus, gyda dwy eithriad, mae effeithiolrwydd a chwrteisi staff y dderbynfa wedi dirywio tu hwnt i’r derbyniol. Mae Dr Khalifa, sy’n siarad Cymraeg yn rhugl, yn seren

Suggested improvements
Improvements needed in Reception - some of the staff are brilliant, patient, polite and effective. Others are none of these. A converted effort must be made to return to the original ethos of a bilingual (Welsh & English) surgery, which should include Reception as well as clinical staff. It would be ideal if the needs of other locally strong language speakers, i.e. Polish, could be met. The surgery needs to integrate with the NHS Cymru digital network. There should be a choice of communicating with the surgery via email.

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19th November 2022


This surgery has changed all but one of its doctors and have not in my opinion are not compassionate enough I am going to change the doctors to a better than this one and the receptionist staff are rude and impatient except one or two of them, I have been with the surgery for over 15 years but its time to change Dr's also I would like to say that this surgery is a unfair surgery and is totally void of justice Thanks for reading this review Chris Soper

Suggested improvements
You ought to be more polite and helpful as far as the reception staff are concerned and the Dr's ought to take notice of the staff behaviour

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1st August 2022


Worst GP surgery I have ever experienced. Found it near impossible to get hold of a repeat prescription as they kept sending it to either the wrong place or forgetting to request it at all. The young female receptionist is incredibly rude and hung up on me multiple times throughout my time there, I always dreaded her answering the phone. The doctors kept blowing me off saying nothing was wrong as far as they could tell/too young for medication so ended up having to go privately to get listened to and got told I should of been treated years ago for my problem. My advice, do not choose this surgery.

Suggested improvements
Actually listen to the patients and do not hang up the phone.

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16th February 2021


best surgery in cardiff

Suggested improvements
be open 7 days a week

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16th February 2021


Excellent Reception staff very helpful, Amazing Doctors in fact the best surgery I have had over the years

Suggested improvements
everything was done professionally

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Resources

Short link to review Meddygfa Canna Surgery: http://iwgc.net/eb8lu