Meadowcroft Surgery

Meadowcroft Surgery 2015-12-02 Person 2 5 0

It is difficult to get an appointment at this practise unless it is an emergency, which in my case would be a crisis point. Typically advance bookings for appointments are several weeks in advance. Last year my medication was doubled by specialists at an NHS Mental Health centre. Meadowcroft Surgery, with no warning or consultation, halved the amount of medication that I was allowed to order forcing me to buy prescriptions every two weeks instead of every four weeks. Getting to the pharmacy once a month is already a big deal for me. Then the new online ordering system was forced on us back in September and it apparently doesn't work at all. My first order did not materialise and I have been either too ill or preoccupied to chase it up. I am now heading for another major breakdown. Cheers, Meadowcroft. I know that there are Doctors at Meadowcroft who genuinely care. One doctor has in the past worked late and phoned me in the evening to share test results with me, or to find out how I'm doing. But that was a physical problem. I am not sure that the practise as a whole takes mental health quite so seriously, nor realises what a barrier it is for someone with serious mental health issues to order and physically collect medication whilst working long, unsociable hours.

Meadowcroft Surgery 2015-10-09 Person 3 5 0

I am very disappointed about the services I receive. I made a complaint about this before and I was assured that corrective measures will be taken. But unfortunately nothing has happened to date. I received two different versions/explanations from the surgery staff and AMCARE staff again. I do not know whom to believe. One thing is very clear i.e. either I was discriminated or treating the patients with don't care attitude. V J Berugoda DOB - 13/08/63

Meadowcroft Surgery 2015-10-05 Person 4 5 0

Fantastic care! Great doctors who genuinely care. A refreshing change from previous surgeries

Meadowcroft Surgery 2015-09-05 Person 4 5 0

i have had excellent service and support during a distressing and painful time. I cannot fault the care provided by Dr Tinnion. She has bent over backwards to get me an appointment in the surgery usually at short notice and helped move my treatment along with a referral. I think she is amazing.

Meadowcroft Surgery 2015-08-30 Person 2 5 0

what has happened to all your lovely receptionists?they used to be quick and helpful now they don't seem to know what they are doing.i took a letter in addressed to a doctor and she didn't know who they were! also one of them wasn't sure between a doctors note and a prescription.i know that new people have to be trained but they shouldn't be left on their own until they know what they are doing