20 West Richmond Street, Edinburgh, Scotland, EH8 9DX
Everyone is pretty friendly... if you can talk to someone. They don't have call waiting. So it's anarchy on the phone line trying to get ahold of someone. I've spent twenty minutes just redialing the number just because I need a prescription reissued or whatever. Literally called 57 times in 20 minutes right at opening and the call still said "user busy". I tried calling for a week and that happened pretty much every time. When I finally did get ahold of someone it was near the end of the day on a Friday. So they told me to call back Monday morning for an appointment if I needed something sooner than the following Thursday. PLEASE GET CALL WAITING.
this surgery is staffed by university Doctors who have to work the minimum hours to keep their practicing licence. You never see the same doctor twice, it is there to serve the doctors needs not the patients.