Mayfield Medical Group 2018-06-10 Person 2 5 0

I had to leave this GPs due to complete loss of faith. It had been a great practice when Dr Dias was still there, but then the whole telephone triage system and nightmare in securing an appointment became too much. I had veins popping up all over my arms and chest and GP tried to diagnose over the phone before agreeing to an appointment. Then I was told, even though there was no evidence of it, that I must have pulled something. I had to return a couple of weeks later as my face was swelling up every morning and I had a lump in my collar bone. I was told it must be an allergy and, despite already being on antihistamines, was given more. Further to this, I was told not to return for at least 4 weeks!!! I left the practice and joined a new one - it saved my life! My symptoms were classic Superior Vena Cava Syndrome as a result of Non Hodgkin's Lymphoma - a life-threatening illness. If I had been able to see the same GP each time, they might have put two and two together and caught it. Each time I needed an appointment, it felt like I'd have had more luck securing a face to face meeting with the Queen than getting in to see a GP. I complained to the practice and told them I had left due to lack of faith and serious errors on their part. I got a reply from Dr Bedi expressing his disappointment with ME having left the practice. No apology! Pleased I left.