Maryport Group Practice

As usual, reception, nurses and assistants were all efficient and friendly. Past experience in getting and appointment to see a GP face to face has been proved frustrating because there is usually a wait of several days before an appointment is available. Telephone appointment - easy and efficient and if a face to face appt is necessary. The GP can organise one fairly quickly (hence my no. 3 mark on next page).

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Written by a patient

People complain about having to wait sometimes an hour or so to see a gp, but I think this is a good service. If you want to see a gp urgently you are never turned away.

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Written by a patient

Despite being told by a male partner Doctor that my condition was caused by 'my age and medication', it was thanks to the diabetic nurse referring me to the diabetic Doctor that my terminal cancer was picked up following tests at the local Hospital. Since then my care by the practice has been faultless and I give everyone from the receptionists, nurses and Doctors the greatest thanks. I have seen various Doctors from the practice and each one (with the exception of the partner) has shown care and compassion in my treatment. Although I understand there are times when it is difficult to get an appointment, it is the way of GP practices everywhere these days and everyone tries their best at Maryport.

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Next to no waiting time. Seen straight away.

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I was really listened to and understood. And felt that Dr overend was really sympathetic with me.

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Rating not given.

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