marden-medical-centre

Marden Medical Centre

Church Green, Marden, Tonbridge, KentEngland, TN12 9HP 111 reviews

Reviews

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29th January 2021


I have been attending this practice for many years now and every Dr I have ever seen have been very helpful and friendly. My GP is Dr Julie Morgan and I would always request to see her, where possible. Couldn't ask for better care from her.

Suggested improvements
Nothing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
17th September 2019


Despite repeated call, e,mails and face to face discussions this practise manager Nikki This doctors has not passed on VITAL medical information needed in a housing app. As a direct result an autistic patient and there carer have been left HOMELESS. The staff have shown themselves to be INCOMPETENT and UNCARING at best.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
6th September 2017


After finding myself in a very difficult situation with my medication in Kent and being informed of a very important early meeting the following day in London requiring me to stay in London overnight, I contacted the surgery to see if anything could be organised. The dispensary team were extremely helpful, and organised a prescription to be sent to me so that I could collect a supply of medication from a local London pharmacy. I feel the dispensary team went above and beyond for me today and really put the patient at the centre of what they do. As a senior nurse with over 20 years in healthcare, I am only too aware of when care does not always meet the requirements of patients. However on this occasion I was amazed by the speed, promptness and ability to deliver what the patient needed in such a polite and professional manner. I would like to thank Lorna and her team for providing such a patient focussed service and making what could have been a very stressful situation stress free and uncomplicated. Many thanks L.Mills

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
9th February 2015


All staff, both medical and non medical, are friendly and caring. It is always possible to discuss situations and treatment in an open and professional manner. As with any busy service it is not always possible to get an appointment exactly when requested, but they try to accommodate requests. I have had, and have, several different medical conditions. The GPs have worked with the hospital services to ensure my needs are addressed. It would be better to have more parking available to patients; the surgery covers a large rural area and public transport to the surgery is often not an option. On a slightly negative point, I feel that the surgery could consider staggering both admin and medical duties over the lunchtime period, to try and remain open throughout the day.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st December 2014


I don't really feel there is anything I can personally say about the surgery overhaul. Are and alway been happy with them.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Marden Medical Centre: http://iwgc.net/ecdmw