117 Brook Lane, London, England, SE3 0EN
Reception staff at Manor Brooke were very unprofessional. Arrived at 8:30 for a 8:30 appointment. Que of four ahead and no receptionist, one was more concerned with stacking the lending books and putting the telly on her favourite channel and the rest were in the back “nattering”. By the time I got to the front 8:41 I was told I was late and that I had to rebook.. absolute joke.
Great experience all round, I have always been able to get an appointment within 48 hrs or on the day if urgent, receptionists are polite and do their best to help. Doctors and nurses are excellent especially Dr Whittaker, Dr Purwar, Dr Teo and Nurse Ruth. I'm sure all others are just as good but have not had much contact with them. Agree that the waiting room is a little tired but that is not my priority when visiting the doctor, I would rather have the money spent on continuing to receive great care.