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Written by a patient
5th February 2019


Do not join this practice unless you enjoy dealing with unhelpful, passive aggressive reception staff. The surgery offers a Drop In surgery which I used for the first time recently. However, due to a mix up with the number I was given I ended up waiting 40 minutes before being told I'd missed my slot and would need to join the back of the queue. The attitude at reception (who made the mistake in the first place) was cold, aloof and uncooperative. I've now registered with a new surgery and yet to discover whether their reception is any better. However, I'm fairly confident it can't be any worse.

Recommend
Involvement
Cleanliness
Staff
Appointment