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6th September 2021


Can’t get through on the phone have tried several times to get an appointment for my 13 year old daughter, spent over an hour queuing last week then as I assume it went after 5pm couldn’t get any further. Tried again this afternoon about 4pm and did get through to receptionist who told us to call back in the morning. Really poor service, most of the doctors are good if you can get as far as them.

Suggested improvements
Put some money into support staff and phone lines

Experience
Involvement
Cleanliness
Staff
Appointment