Report this review of Loddon Vale Practice

If you believe this review is inappropriate and breaks the terms and conditions of iWantGreatCare, please let us know by entering your email address and clicking the button below. Your email address is required to prevent abuse of the service through ensuring you are a real person. Your email address will not be used for marketing purposes, further information can be viewed in iWantGreatCare's privacy policy.

Written by a patient
26th November 2019


Receptionist that I spoke to was very rude when I ring to book an appointment for blood test results. She is not at all helpful. No instructions about phone line not working. I have been on the phone for an hour 8-9am and she says everyone who Rang got an appointment,when I ask why didn't I get,she has no proper answer. As far as I am aware there is an option of nurse/doctor ringing back to discuss if they have Time but here this lady doesn't even ready to provide that option unless I ask her,even then she says she will try. This particular receptionist service was not at all helpful.

Recommend
Involvement
Cleanliness
Staff
Appointment