Leylands Medical Centre

Written by a carer

Some of the reception staff are dippy or dont pay enough attention towards the patients .

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Written by a patient

Just like to say how extremely helpful and reassuring Shelley was at the Leylands Medical Centre this morning. A very pleasant manner and nothing too much trouble. Thank you.

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Written by a patient

I have been trying to get an appointment to c a doctor for last 8 months ,every time I ring the phone is always engaged and by the time I get to speak to the recipients there is no appointment available ..I have diabetes and high BP I need regular medication and have not had any for past 7to 8 months my sugar levels have gone sky high and allso my blood pressure is out of control there is nothing good to say about my doctors surgery ...A Mahmood..

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Written by a patient

I am extremely disappointed by my recent phone call to reception. A very rude and unhelpful receptionist (Katie Brawdly) told me she couldn’t book any appointments for me with a dr of my choice and I had to only ring on the day. When I challenged this saying I’ve managed to do this before, only then did she give me a date and time! I was asking for a procedure that had taken place before to only be repeated. However according to her it was not possible! Extremely disappointed! Further to my disappointment was not finding a complaint section on the website. The only way to register a complaint would be to speak to the same rude receptionist again!!!!!

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Written by a carer

The waiting area was soul destroyingly drab. No magazines, uncomfortable chairs and drab displays not fit for purpose...being ambiguous.

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