Leven & Beeford Med/prac
29 High Stile
Also known as: The Surgery, Leven
Very disappointed with the care I received today at Beeford surgery. An absolute lack of communication starting with the receptionist not informing me there was a hour wait on our appointment. I had with me a one year and a two year old. I waited quite patiently for an hour before my toddler needed to use the toilet. In the couple of minute we were using the toilet in the entrance hall our appointment was called. They presumed (without looking for us) we had left and took then next patient in. Until now I have always received great care with expected delays but today I felt that the standard have well and truly slipped.
Dr Vermeijden is superb. Away easy to talk to and extremely helpful. Previously. Was a little upset that I had booked an appointment for injections and then had to re-book for lever due to injections required. Would have been helpful if I had been told at time of booking that certain injections not available at Beeford. Just a shame it was.
The doctors are so caring, have great knowledge and above all time for the patient and make me feel re-assured. It is also brilliant to have the pharmacy on site.