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17th November 2021


I was due for a blood test at 0830 on the 17/11/21 arrived on time.Advised the surgery was closed for deep clean,and to go to another location for blood test. Well my transport had dropped me off,I had no means of transport to this different venue. Why not have some communication to people about changing venue. It would be easier just to cut out the surgery and go direct to these other venues,at least you can just walk in,and not have to wait outside as at Knowle House..

Suggested improvements
A simple phone call.

Experience
Involvement
Cleanliness
Staff
Appointment