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Written by a patient
23rd September 2020


I had to make 13 phone calls before I got through today, and when I did the receptionist could not find my records for a further 10 minutes. Its been like this for months, its a joke, I am looking to find a new practice

Suggested improvements
I WAS ONLY CALLING TO RESPOND TO RESPOND TO BOOK CHECK TAKEN 3 WEEKS AGO, TO FIND OUT THE RESULT. Couldn't somebody have sent that to me on a message or email

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