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Written by a patient
23rd April 2018


Rang for an appointment because pregnant but extremely bad symptoms to the point I couldn't stand etc... and was told by the doctor that what I had wasn't an illness (even though it prevented me from working) and to "suck on mints"... she didn't check me over or anything. Carried on feeling unwell, went the next week to be told to stop annoying the doctor, she won't do anything for me and if I faint go to a&e..... !!! Well I got worse to the point the pains in my stomach became so unbearable I drove myself to the hospital which they checked me all over completely and found I had a really bad urine infection which I'd probably had for a good while!!! Since then I've tried to make appointments at the doctors with no luck, you can start to ring at 8.30am and by 8.33am they answer and tell you they are fully booked for the day. But I've noticed they only give out appointments until their dinner hour, by 1pm they lock the doors until about 2.30pm and after that people are there for pre booked appointments from weeks back etc... and they even mess those up! One woman told me she had been called in to have an injection for whatever reason then when she got there they told her they had got the dates wrong etc... My old doctors were amazing, they would do anything for you, staff were friendly on the phone and in person, and to come to this where they all have bad attitudes and 1 braincell between them is unbelievable. I've found I can't move to another doctor because of the area I'm in etc so I will be looking into this further as I can't keep going there just to be told to suck a mint or not to harass the gp because I'm dizzy!!! What sort of world are we living in!! Sort yourselves out Kinmel bay surgery!!!

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