Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,853 reviews

Reviews

Recommend
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Written by a patient
13th November 2020


I am very pleased with the care and treatment from this health center. The doctors are always nice, reassuring and the appointments are made with no hassle. Would recommend.

Suggested improvements
-

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
13th November 2020


Great service very well run, friendly staff despite the stressful environment and overall easy to use

Suggested improvements
Can't think of anything particularly, great service didn't have any issues

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Involvement
Cleanliness
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Appointment
 
Written by a patient
26th October 2020


I had a telephone appointment with a doctor I have not seen before but found him very engaging even though he did not no me he was very understanding and informative as to how he could help I do not think he could have done better if it was in person

Suggested improvements
As far as my appointment goes nothing I can think of. But I have had to put the surgery was clean inorder to be submit this survey when in fact I had a telephone appointment

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th October 2020


Excellent service! Very clear and responsive and show great care towards the patient. Very organised and efficient. Reception is easy to get hold of, appointments are easy to make and doctors and nurses are always on time.

Suggested improvements
I think the surgery is one of the best run surgeries I have been to.

Experience
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
12th October 2020


Very pleased overall.

Suggested improvements
I cannot think of anything.

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Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb