Keele Practice

University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,855 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Page 20 of 290
 
5th December 2022


Everyone involved in the process was very polite and respectful, the doctor was very calm, understanding and was constantly asking me questions to get me involved in the decision.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
30th November 2022


Fantastic Practice. Knocks spots off my previous one in Wolstanton. Staff all friendly and helpful.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
29th November 2022


I have always found that I can get easy and effect treatment at short notice and very kind and easy and understanding every please with pratice and staff I feel they take the time to give correct treatment for my needs thank you

Suggested improvements
I am very happy at this time with the service thank you

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
29th November 2022


I used the text message service and it was really quick and efficient.

Suggested improvements
I wish you could make the consultation event visible for patients in their nhs app.

Experience
Involvement
Cleanliness
Staff
Appointment
 
18th November 2022


I am very happy with the service overall from the surgery, doctors and staff alike.

Suggested improvements
The initial voicemail message when you ring the surgery is very difficult to hear and almost impossible for someone like me with hearing problems. Could it be rerecorded?

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 20 of 290

Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

{{category}} working at Keele Practice ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}

Resources

Short link to review Keele Practice: http://iwgc.net/ecdfb