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Keele Practice
2023-05-06
Person
3
5
0
6th May 2023
Yvette is the most rude person I have ever had the displeasure to encounter.
Don't offer a telephone app if you cannot be bothered to listen and then talk over the patient.
This is a shame as the staff are generally great,
Yvette is a stand out for really rude behaviour. Seriously - as someone involved in clinical care - her response is awful.
Suggested improvements
I think my other info speaks for itself.