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6th May 2023


Yvette is the most rude person I have ever had the displeasure to encounter. Don't offer a telephone app if you cannot be bothered to listen and then talk over the patient. This is a shame as the staff are generally great, Yvette is a stand out for really rude behaviour. Seriously - as someone involved in clinical care - her response is awful.

Suggested improvements
I think my other info speaks for itself.

Experience
Involvement
Cleanliness
Staff
Appointment