Keele Practice
University Medical Centre, University of Keele, Keele, Newcastle-under-Lyme, StaffordshireEngland, ST5 5BG Also known as: University Medical Centre Keele 1,852 reviewsReviews
I am very satisfied with the care provided
Appointments are not readily available. I am also unable to make appointments on the app.
It took a few weeks to get my appointment, but I had cervical screening with Lisa and she was very reassuring and kind, putting me at ease (as much as you can be in that situation!)
It’s very frustrating that you have to ring at 8am to make an appointment for 2 weeks time, why can’t you ring anytime to do this, then anyone who needs urgent appts can ring at 8am. I am always 21st in the queue as I’m sure all patients are. I also think ringing at 8am will put a lot of stress on the receptionists who will always get the complaints
Brilliant practice
However sometimes very difficult to get through on the telephone
Keele Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review Keele Practice: http://iwgc.net/ecdfb