Judges Close Surgery

Judges Close, East Grinstead, West Sussex, England, RH19 3AA 13 reviews

Reviews

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Written by a patient
14th January 2019


The receptionists have been rude on multiple occasions. They can often be obstructive and talk over you on the phone. It surprising the lack of compassion in a supposedly caring environment.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
1st September 2017


Dr. Dashti was very helpful and gave me time to give my views on the problem. He listened and acted upon my statements and requests. The receptionists (saw two) were very helpful and cheerful.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a carer
17th February 2017


I have known such inefficiency and lack of communication. Over an hour for a simple appointment and prescription. When questioned we told the delay was a safety issue - sounds like a certain train drivers union!! - but no one came and informed us, just left in waiting room. Really this is wholly unacceptable and why would more money be poured into the NHS to perpetuate this level of service, it did not need more money just someone to think and communicate.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
3rd November 2016


I had an appointment at the surgery with Irene Baldwin. She was very approachable and carried out the procedure very carefully. She put me at ease and made me feel comfortable from the beginning. The receptionist was also very helpful and kind.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
21st September 2016


I was new to this place and i felt do disappointed about my experience. I was seen by Dr. Doust last 5th of this month. There has been some problem with the system so the doctor can't print my prescription according to her. Blood test was done on the 8th of Sept.and i was told to follow up on the following monday . I phoned , noresult so as my prescription. The receptionist said it has to be signed by the doctor . I followed up 3-4 times on the phone but i didn't have a good answer, no result and no prescription. Went there on the 20th of this month, finally i got my medications but i was told that the result need to be seen by the doctor.Do i need to wait for almost 2 weeks for the result?.I really felt so bad because i've been patiently waiting but nobody can give me a good news. I am a hypertensive person and i thought i should be at least be given the right treatment or care that i expected. I didn't experience any problem with my previous surgery and i was so satisfied with them. However Dr. Doust was great and made me feel comfortable during my visit.i just wish that this won't happen again and i hope they would act on this matter .

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Judges Close Surgery: http://iwgc.net/ecckk