Jiggins Lane Medical Centre

17 Jiggins Lane, Bartley Green, Birmingham, England, B32 3LE 22 reviews

Reviews

Recommend
Involvement
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Appointment
 
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2nd December 2023


Came to surgery on Friday for pain killers doctors normally issue for my pain killer Friday I use paracetamol I got told by receptionist I won't get them till Monday Tuesday told me if I want paracetamol I would have to by them from pharmace totally degusted the way I was treated

Suggested improvements
Receptionist could have been a bit more understanding I now have to go till Monday or Tuesday before I get pain releaf

Experience
Involvement
Cleanliness
Rating not given.
Staff
Appointment
 
20th September 2023


Yesterday I had a telephone consultation with a GP who simply did not hear me. She asked the same questions and raised the same points repeatedly. Not really addressing she issue. She was very condescending and I doubt I would have received the same treatment had I been a male patient. She prescribed inadequate medication, and left me feeling frustrated and as if my only course of action is to now head to A&E for something which a GP could most certainly be addressing.

Suggested improvements
Listened.

Experience
Involvement
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
 
4th August 2021


Yesterday I received a call from the doctor at Jiggins Lane Medical Centre. I jumped out of my skin as nobody even contacted me to say you need to wait in for a call back . Because of this reason I wasn’t aware that the doctor was going to be talking me about my kidneys . When the doctor rang me I said to him what’s the reason for this call back this afternoon as I never booked an appointment yesterday afternoon for a call back so I was unaware of the call back from the doctor. If I was aware / contacted to say a doctor is going to ring you this afternoon I would of been more organised with the answers to the doctors questions regarding my kidneys as I have the documents from the hospital within regards to my kidneys as I am under a nephrologist.

Suggested improvements
On this subject the thing that could of been done better was for somebody to inform me of an appointment with the doctor if I didn’t ring up to book a call back .

Experience
Involvement
Cleanliness
Staff
Appointment
 
10th February 2021


The appointment was via the telephone.

Suggested improvements
I would recommend this doctors surgery to anyone.

Experience
Involvement
Cleanliness
Staff
Rating not given.
Appointment
 
Written by a carer
20th March 2020


I am a father and the GP surgery will not inform me of the information I require in regards to my young daughter.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Jiggins Lane Medical Centre: http://iwgc.net/eb6pv