Ifield Medical Practice

Lady Margaret Road, Ifield, Crawley, West Sussex, RH11 0BF 52 reviews

Reviews

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Written by a patient
29th April 2015


It has become increasingly difficult to get to see a doctor. Unless one declares it as an emergency then it means waiting for a fortnight.

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Involvement
Cleanliness
Staff
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Written by a patient
12th December 2014


i love the service offered by the doctors Dr brightwell and Dr Oliver especially, the receptionists on the over hand need training and be taught manners. on numerous occasions i have found them rude and abrupt and have been told many a wrong thing by them, it took me nearly 2 months to book a routine appointment as the receptionists kept telling me the wrong thing. 1 a young girl kept telling me i could only book routine appointments 1 week in advance and every week no availability then after a month and a half another lady told me it was 2 weeks , but it took me another month to get an appointment as they were all booked. i like the surgery and the doctors but they could do with new receptionists.

Recommend
Involvement
Cleanliness
Staff
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Written by a patient
27th October 2014


There is not a lot I can add as I have always found the surgery very good even when it was a lot smaller.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
14th October 2014


Receptionists still not as good as they should be, but better than they used to be, as it seems a couple of the unhelpful and very rude ones don't appear to be at the Surgery any more. Hope this is not because I haven't seen them. GPs at Surgery are very helpful and are now so much more helpful. Some more so than others. Dr Brightwell and Dr Oliver has both been wonderful in not only my own care but especially with my husband Paul recently. A faultless service from them both.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
8th October 2014


I find the reception and administration a bit hit and miss. Sometimes I get excellent, efficient service; other times it is a lengthy and unhelpful process. Information is not always easy to find, even for doctors. It took quite a roundabout route for me to finally end up with the planned treatment appointment which I needed for a leg ulcer.

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Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Ifield Medical Practice: http://iwgc.net/ejhn3