Ifield Medical Practice

Lady Margaret Road, Ifield, Crawley, West Sussex, RH11 0BF 52 reviews

Reviews

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Written by a patient
30th May 2019


It pains me to say that I have had mixed experiences with the surgery since I registered. The latest 2 appointments have been quite underwhelming. As an NHS employee myself, I found the GP (Dr MM) lacked care and compassion in her delivery of a service that she is entrusted to. My opinion was quickly discounted and my request ignored. I will certainly avoid future appointments with this particular GP.

4th July 2019
Response from Ifield Medical Practice

Thank you for leaving a review and we are sorry that you are unhappy with some elements of our service. Please can we ask that you contact the surgery and speak to the Practice Manager regarding this as we take all patient feedback very seriously.

Recommend
Involvement
Cleanliness
Staff
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Written by a carer
8th December 2018


Just wanted to say that I received great service when calling the surgery for my son. No appointments were available but I was offered a phone call which was very much appreciated. Dr Anna Alexander was very helpful and listened to me. Many thanks.

4th July 2019
Response from Ifield Medical Practice

Thank you for leaving your review, we are very pleased that you feel you have received good service and we appreciate that you have taken the time to tell us.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd November 2018


I would like to say a big Thankyou to Dr Brightwell for the treatment she gave me recently. On a home visit she realised straight away that it looked like I had sepsis and called an ambulance as it turned out I had a chest infection, sepsis, fluid round the lungs and pneumonia. Earlier on another Doctor tried to cancel the home visit and prescribe me antibiotics I hate to think what would have happened if I had not insisted on being examined.so I have Dr Brightwell to thank for her brilliant treatment.

4th July 2019
Response from Ifield Medical Practice

Thank you for your feedback and your kind words about Dr Brightwell, we really appreciate that you have taken the time to leave a review.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
7th August 2018


After being on the same repeat prescription for 3 years they stopped me stone cold and now have to go the hospital to get a prescription as I’m not supposed to to stop these tablet instantly I had to be weened off appalling care

4th July 2019
Response from Ifield Medical Practice

Thank you for your feedback, please can we request that you ring the Practice Manager to discuss this further.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
10th July 2018


Ive been with Ifield medical practice for over 30yrs now and although ive seen alot of changes the staff have always provided me with the utmost respect and care even the staff in the office have shown support and pointed me in the right direction as to who was best to see. Couldnt fault this practice at all

4th July 2019
Response from Ifield Medical Practice

Thank you for your review and your kind words, they are really appreciated by everybody here.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Ifield Medical Practice: http://iwgc.net/ejhn3