Ifield Medical Practice 2018-04-25 Person 3 5 0

My experience with the Doctor was brilliant. The Practice Nurse however not so much. I have just been started on Insulin and went to her to be taught how to administer the injections. I got no instruction at all, i expected that i would have an opportunity to 'have a go' at doing it so that she (and I) would be sure i could do it. that didn't happen. neither was I taught or told I had to prep the pen before doing the injection to make sure there were no bubbles (this I learned online). In fact I really got all my information online as she was hopeless. I got the feeling she just wanted to tell me how much i needed to take and get rid of me. I had to prompt her just to tell me how to put the needle on the pen. Maybe she was short of time (although the receptionist said it was an hour long appointment) i was in there maybe 15 minutes. Please check on what the Nurses are going, it is daunting to be put on insulin and the nurses need to make sure the patient is comfortable with the process.