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Written by a patient
7th July 2017


I have been with the surgery since I moved here in the seventies and have always had good care and a couple of prompt referrals under the 2 week rule,which turned out to be negative. If only my late partner had had the same care and prompt attention he might still be with me now.This was at a practice in another county. The only downside apart from trying to get an appt,and I can understand the reasons behind that,is one or two receptionists who should not be doing the job,or need retraining,one of which I encountered today,her manner was abrupt to the point of rudeness.,it takes nothing to be nice,but a lot of effort to be nasty. It was a busy morning surgery,and I only wanted to make a follow up appointment,and her attitude was not good enough and she was letting the surgery down.

Recommend
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