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Written by a patient
27th November 2018


Getting an appointment with a dr we prefer to see on a regular basis so we feel he knows our issues is not easy at all! We’ve been coming to this surgery myself for 18 years, hubby almost as long as he’s been alive and he’s just gone 60... shame that Dr Roberts has retired as she’s one of the few who actually reads your records before seeing you and actually had empathy for patients ... when she started cutting her hours back before retiring, we had to “make do” seriously, I had one dr once tell me my problem was I needed to lose weight, turns out I needed part of my bowel removed, oops! Another tried to make me feel stupid when I asked about pain I was experiencing after having surgery,,, he’d only read as far as gall bladder removed and not the removal of scar tissue for another issue... then we found another GREAT dr who again, listened and helped but sadly he passed away... I’m concerned when I can’t see or get in touch with the dr we’ve now entrusted with my medical issues not to mention the number of times I’ve requested prescriptions online and the other Dr’s have declined to refill them.. It is astounding not just because they decline but because they’re not even concerned or professional enough to contact me as to why,,, it’s only when I contact the pharmacy that I find out

Recommend
Involvement
Cleanliness
Staff
Appointment