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Horton Bank Practice
2021-02-03
Person
1
5
0
3rd February 2021
Been cut off five calls after being told I’m first in the queue, the last time after 9 minutes. Currently first in queue and have been for 34 minutes. Impossible to get through, cannot go to practice. It’s not the first time this has happened, either.
Suggested improvements
Have a phone system that works and answer it!