Share review of Holycroft Surgery

Holycroft Surgery 2016-03-11 Person 2 5 0

Tiresome trying to get an appointment on the day, always asked to call at 8.30am and if nothing left you try again the next day. If it's urgent then a phone call from the duty doctor is offered but it has to be considered an 'emergency'; if it was an emergency wouldn't one attend Accident & Emergency ? It's so frustrating!! That aside I have been seen by Dr Bearpark, he is empathic, professional and involved me in the decisions made to investigate my problem. I left with confidence both in my doctor and the care I received. If only the appointments were more accessible !! The building is old and in need of refurbishment; not in the least welcoming, a hard floor (not carpeted) and horrible plastic chairs, whilst the consulting rooms need to be clinical the waiting/reception area surely doesn't