Holmwood Corner Surgery

Holmwood Corner Surgery 2022-10-18 Person 2 5 0

My blood tests are showing that white blood cells are raised for more than 2 years which I was never notified about. After an year one of the Doctors brought it into my attention. Then I spoke to a doctor about it for advice. He said I don’t know and noted it into his diary with the promise to come back and never came back. Since then I my self have been contacting them and requesting regular blood tests. They would tell me my thyroid test is normal and ignore the white blood cell level. At last one of the doctors gave me an appointment to discuss my referral to a haematologist. Two days before the appointment one of the doctors I wish I could say his name phoned me and cancelled my appointment and said one of my colleagues would speak to haematologist and will contact you. No body ever came back to me. I requested him for a copy of blood test and explained I don’t have online excess. He said no. He was rude,impolite and wanted to get rid of me. I had a similar experience in 2015. I was very very critically I’ll my consultant advised a referral to an immunologist. My GP blocked the referral by saying that seeing an immunologist would not be beneficial. After lots of struggle when I saw the immunologist he made lots of difference.if you are fit and healthy it is a good surgery if you have a long standing problem and need specialist care don’t get register to this surgery. Finances are their preferences not the patient care. In last 10 years this surgery has declined.

I would have been informed right in the bgnening that my white blood cells are not normal. I should have been referred to the haematologist in time.

Holmwood Corner Surgery 2021-10-30 Person 5 5 0

I’m often away from home and if I have needed to get more meds, which has been known to happen, I can ring the surgery and get a prescription sent to the nearest pharmacy to where I am. I don’t need to try to see a go where I’m staying or add to an already overstretched local village service. I’ve had no problems speaking with reception, getting an appointment with a doctor, in fact I’ve not met a staff member I haven’t liked.

Apart from the odd issue with using the booking in service, outside COVID-19 I can’t think of anything at all

Holmwood Corner Surgery 2021-02-18 Person 5 5 0

We switched to this surgery over 3 years ago when we moved from Surbiton and we have had nothing but professional, courteous and polite service from the reception team and all the nurses/doctors we've dealt with. More recently with COVID-19 both vaccine management and follow up calls when requesting an appointment with a doctor by phone have been easy to book and dealt with in a sympathetic and efficient manner. I cannot speak more highly of them and when I read some of the bad reviews I do wonder how people have spoken to or demanded things of the staff to warrant the responses they've received. Treat people with respect and you'll always get the best from them!!!!

Ability to book annual reviews with nurses on the online patient access booking tool.

Holmwood Corner Surgery 2020-07-18 Person 2 5 0

My medication was discontinued without informing me. I had to call emergency doctor to re prescribe. All the hassle back and for to chemist. I am diabetic and also has heart problem. The toes in both legs are numbed. I cannot get any medication or treatment for that. Etwar Gokool

Holmwood Corner Surgery 2016-01-26 Person 4 5 0

I have been with the Holmwood Corner surgery for over 25 years. I have been look after with great care and attention. I haven't really got any suggestions as to how they could improve the service - i find the doctors, nurses and last but not least the receptionists always very caring and helpful. I would not even think of changing my surgery. Keep up the good work. Thank you.