Hollymoor Medical Centre

Manor Park Grove, Northfield, Birmingham, England, B31 5ER 30 reviews

Reviews

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Written by a patient
11th November 2015


The surgery up until recently was perfect, but within the last year it has gone down hill, struggle to get appointments , phone lines are always busy and by the time you get through the appointments have gone, . Requests come in late or not at all. Having said that most of the staff are lovely, and doctors , all but a couple are great and warm, approachable people. I put all the bad changes down to the cut in funding.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
22nd May 2015


The surgey is hard to get an appointment and the rejectionists are disrespectful and unhelpful.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
20th February 2015


I have always found all staff Doctor`s, Nurses and Receptionists work to a very high standard, nothing is to much trouble for them. A very professional run Health Centre.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th January 2015


I called the surgery as soon as they opened to book an appointment. It took me 17 minutes and 83 calls to get through. Even with a booked appointment I still had to wait 40 minutes before seeing the dr. The Drs are very good but the appointment system is dreadful.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
19th January 2015


No wonder the hospital's are full to the brim and bursting, its because it takes 27 phone calls to get through after calling from 8 am finally got through at 8.27 am then on the phone for 8 min and 23 seconds because stuck in a queue. Had a appointment for 12.30 pm and wasn't seen by the doctor till 1.08 pm so no would not recommended unless you have a full day off work etc. Also why do you need to see a marriage certificate to just change your surname when at Hospitals, Banks, Job Centre's etc can just change it on the computers.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Hollymoor Medical Centre: http://iwgc.net/eb6po