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Hillbank Health Centre
2018-02-01
Person
3
5
0
Written by a patient
Written by a patient 1st February 2018
Reading through previous reviews and my own experiences I detail the following.
To have a 50/50 chance of an appointment it will take on average 100+ redials on your phone while juggling driving kids to school and getting to work.
On answering the office staff are abrupt and intrusive.
I don't really get why they ask what the nature of your illness is whe the GP asks you again when on consultation, it could be personal and should be confidential.
I cannot however fault the GP's from doctor Hannah, Prodfoot, Lamb, old school pros, very knowledgeable and reassuring.
To sum it up it's not BUPA by any measure the doctors are recognised professionals and without fault, the office , reception staff on the other hand are not even up to council sub standard.