High Street Surgery

High Street Surgery 2019-12-29 Person 4 5 0

Mandy and Jackie receptionists made me feel like their number and priority!

High Street Surgery 2019-12-01 Person 4 5 0

Given time.

High Street Surgery 2019-10-30 Person 3 5 0

I normally have a very positive experience with the reception team at the High Street surgery but today, this afternoon, I am very disappointed with the attitude of one of the receptionists. She was rude, condescending and lacked empathy in how she spoke to me. I am waiting on test results and have been asked to make an appointment to see the nurse, which obviously I am concerned about, I felt she didn’t explain herself well and got frustrated with me when I asked for clarification to her explanation. Not a good attitude to have when dealing with the public.

High Street Surgery 2019-10-30 Person 5 5 0

All staff excellent. Put there staffs out to help. Dr Prachem most kind and caring doctor.

High Street Surgery 2019-10-30 Person 1 5 0

Phone service bad. Wait times.